Index Terms - Knowledge Centre

A
- Abbreviations[1][2]
- access
  - My Health Record[1]
- active ingredient prescribing[1][2]
- Active Patients[1][2][3]
- Add
  - medication for ePrescribing[1]
- Address Book[1][2][3][4][5][6]
  - approve[1]
  - deactivate[1]
- addresses[1]
- Ad-Hoc Immunisation[1]
- advanced search
  - patient records[1]
- adverse reactions[1]
- AIP[1][2]
- AIR[1][2]
  - delete records[1]
  - edit immunisation encounters[1]
  - edit local records[1]
  - resubmit immunisations[1]
- Alcohol use disorder identification test[1]
- alert
  - emergency distress[1]
- allergies[1][2][3]
  - delete[1]
  - edit[1]
- Alternative Vaccines[1]
- appointment
  - reminders[1]
  - reschedule[1]
  - SMS messages[1]
- Appointment Book Settings[1]
  - Appointment Types[1]
  - Days Off[1]
  - Personal Leave[1]
  - Practitioner Settings[1]
- Appointments
  - booking[1]
  - Cancel
    - Recurrence[1]
  - Change
    - Duration[1]
  - Create
    - Blocked or Unavailable[1]
    - Existing Patient[1]
    - New Patient[1]
    - Provisional Patient[1]
  - Delete
    - Blocked or Unavailable[1]
    - Recurrence[1]
  - Edit
    - Blocked or Unavailable[1]
    - Custom Recurrence[1]
  - Recur[1]
  - recur, custom[1]
  - Reschedule
    - Date[1]
    - Time Slot[1]
  - SMS Reminders[1]
- Appointments and Patient Queue[1][2][3][4][5][6]
- Argus[1][2]
- arrive patient[1]
- assessments[1]
- Audit
  - Logs[1]
- Audit-C[1]
- audit logs
  - electronic prescription[1]
  - export[1]
- Australian Immunisation Register (AIR)
  - Overview[1]
- Australian immunisation register AIR[1][2][3]
- Authority Medication[1]
B
- Banking[1][2][3][4][5]
- Batched
  - Draft Invoice
    - Unbatch and Delete[1]
- Batching Claims
  - Batch a Group of Items[1]
  - Batching Claims Overview[1]
  - Edit a Visit[1]
  - Exceptions[1]
  - Resetting a Batch[1]
  - Resolved[1]
  - Retransmitting a Batch[1]
  - Transmitting a Batch[1]
  - Unbatch an Item[1]
  - Unlocking a Batch[1]
- billing
  - immunisations[1]
  - process[1]
- billing incentives[1][2]
- Billing Management[1]
- Billing Settings
  - MBS/DVA Fee Import
    - Download MBS or DVA File[1]
    - Import MBS or DVA File[1]
    - Overview[1]
- Billing Types[1]
- BMI[1][2]
- brand name[1][2]
- bulk-bill claiming[1][2]
- bulk billing incentives[1][2]
  - DVA[1][2]
  - Medicare[1][2]
C
- Canberra Script[1]
- cancel request
  - failed[1]
- care plans[1]
  - timeline[1]
- CDM[1]
  - care plans[1][2]
  - Cycle of care[1]
  - GP Mental Health Treatment Plan[1]
- ceased medications[1]
- Center Settings
  - Edit[1]
  - Overview[1]
- Centre
  - Add[1]
  - Settings[1]
- centre details[1]
- Centre Settings
  - Audit[1]
  - Custom Template Management[1]
- Certificate Management
  - Location Certificate[1]
  - NASH Certificate[1]
  - Overview[1]
  - uploading[1]
- chronic disease management CDM[1][2]
- claims[1][2]
- Claim Summary
  - Patient claim results[1]
- Clinical Settings
  - Abbreviations[1]
- Clinician[1]
- Conditions[1][2][3][4][5]
- confidential information[1]
- consent
  - SMS[1]
- Consult
  - confidential[1]
  - Telehealth[1]
- Consult actions
  - Other Actions[1]
  - Prescriptions[1]
- Consultation
  - Consultation Overview
    - Consult Modules[1]
    - Consult Notes[1]
    - Keyboard Shortcuts[1]
    - Starting a New Consult[1]
    - Visit Items[1]
  - Consultation Panel and Components
    - Keyboard Shortcuts[1]
    - Starting a New Consult[1]
  - Consult Timer[1][2]
  - Panel and Components[1][2]
- Consult Timer[1]
- contact
  - preferences[1]
- contacts[1]
- controls
  - report[1]
  - secure message document[1]
- Correspondence[1][2][3][4][5][6]
  - preferences[1]
- COVID-19[1]
- current medication[1]
- cycle of care[1][2]
D
- decision support[1]
- Default Billing
  - Private[1]
- delete
  - ePrescription[1]
- Discharge Summary[1]
- distress alert[1]
- Document
  - Email to Patient[1]
  - Send to HCP[1]
- Document Management
  - Inbox, Actions[1]
  - Inbox, Delete[1]
  - Inbox, Message Centre[1]
  - Tasks, Message Centre[1][2]
- Documents
  - assign to HCP[1]
  - assign to patient[1]
  - Classify[1]
  - import[1][2]
  - print[1]
  - scan[1][2]
- Document Types
  - Discharge Summary[1]
  - Medication Chart[1]
  - Pathology Report[1]
  - Radiology Report[1]
  - Referral[1]
  - Specialist Letter[1]
  - Workers Compensation[1]
- drug recipes[1][2][3][4]
- Duplicate
  - Record[1][2]
- duress alert[1]
- DVA
  - bulk billing incentives[1][2]
E
- Education
  - Patients[1]
- electronic prescribing ePrescribing[1][2][3][4][5][6]
- Electronic Transfer of Prescriptions ETP[1]
- Email
  - HCP[1]
  - Patient[1]
- Emailing from Helix
  - Sending from Letter Writer[1]
- email inspector[1]
- emergency alert[1]
- enable
  - SMS[1]
- enterprise patient verification EPV[1]
- ePrescribing[1][2][3][4][5][6][7]
  - preferences[1]
  - Troubleshoot[1]
- e-Prescribing ePrescribing[1]
- ePrescription
  - audit logs[1]
  - delete[1]
  - resending[1]
  - sending[1]
  - Status[1]
  - summary[1]
- EPV[1]
- eRx[1][2][3]
- ETP[1]
- Examinations
  - Categories[1]
  - Details[1]
  - Overview[1]
- expiring
  - medications[1]
- export
  - audit logs[1]
- extemporaneous preparations[1][2][3][4][5][6]
- Extract
  - Record[1]
F
- Family Conditions[1][2][3]
- Favourites
  - Prescriptions[1]
- Favourites list
  - Write Prescriptions[1]
- Fees[1][2][3][4][5]
  - MBS/DVA Fee Import
    - Download MBS or DVA File[1]
    - Import MBS or DVA File[1]
    - Overview[1]
- Fee Schedule Management[1][2][3][4][5]
- Filters
  - patient timeline[1]
G
- Getting Around[1][2]
- GP
  - mental health treatment plan[1]
- GP Mental Health Treatment Plan[1]
H
- hardship conditions[1]
- HCP[1]
- Healthcare Professional[1]
- Healthcare Provider[1]
- HealthLink[1][2]
- HealthShare[1]
- Health Summary[1][2][3][4][5]
  - BMI[1]
  - Immunisations[1][2][3]
  - medications[1]
  - overview[1]
- Health Summmary
  - Social History[1]
- Helix Agent[1]
- help[1]
- helpdesk[1]
- History (Patient Clinical)
  - History Categories[1]
  - History Details[1]
  - History in the Timeline[1]
  - History Overview[1]
- History (Transaction)
  - Account Holder[1][2]
  - All Claims for a Patient[1]
  - Overview[1]
  - Refunds[1]
  - Write off[1]
- Human Services[1]
I
- immunisation
  - errors[1]
  - resubmit to AIR[1]
- Immunisations
  - Ad Hoc Immunisations[1]
  - Alternative Vaccines[1]
  - Australian Immunisation Register (AIR)[1][2]
  - Download AIR Statement[1]
  - Exemptions[1]
  - Health Summary[1]
  - Immunisations
    - AIR Patient Treatment Factors[1]
  - Notifications[1]
  - Planned Catch Up Date[1]
  - Practice Immunisation[1]
  - Scheduled[1]
  - Scheduled Vaccines[1][2]
  - Schedules[1][2]
    - Create[1][2]
    - Disease Management[1]
    - Documents[1]
    - Edit[1][2]
    - Rules[1][2]
    - Vaccine Management[1]
  - Vaccine Trials[1]
- Immunisation Schedules
  - Activate a Schedule[1][2]
  - Clone a Schedule[1][2]
  - Overview[1]
- Import Documents[1][2]
- Inactive Patients[1][2][3][4][5]
- Inbox
  - Actions[1]
  - Delete[1]
  - document type[1]
  - Overview[1]
  - status[1]
- information
  - confidential[1]
  - sensitive[1]
- inspector[1]
- interactions
  - condition[1]
  - drug[1]
  - pregnancy[1]
- interactive patient claiming IPC[1]
- investigation results[1][2]
- Invoice
  - Adjust
    - Amount[1]
    - Item[1]
  - Adjust visit
    - HCP[1]
  - Bad debt[1]
  - Did Not Wait[1]
  - Reverse[1]
  - Unrecoverable income[1]
  - Write Off[1]
- IPC[1]
K
- Keyboard Short cuts[1]
L
- Ledger[1]
- LEMI[1][2]
- Letters
  - Custom Template Management[1]
- Letters and Letter Writer[1]
  - Supplied Templates[1]
- Letters and the Letter Writer
  - Signing Documents[1]
- Letter Writer[1]
  - Custom Template Management[1]
  - HealthLink SmartForms[1]
  - referral[1]
  - Secure Message Delivery[1]
- lifestyle risk factors[1]
- LMBC[1][2]
- lock[1]
- logged out[1]
- Logging On[1]
M
- Manage Disease[1]
- mark patient as arrived[1]
- Measurements
  - Measurements Charts[1]
  - Measurements Using Shortcuts[1]
  - Overview[1]
  - Recording[1]
- Medical-Objects[1][2]
- Medicare
  - bulk billing incentives[1][2]
  - claims[1][2]
  - refunds[1][2]
- Medicare claiming[1]
- Medicare Receipting[1]
- medication
  - current[1]
  - history[1]
  - prescribed elsewhere[1]
  - recipes[1]
- Medication Chart[1]
- medications
  - cease[1]
  - ePrescribing[1][2]
  - expire[1]
  - stop[1]
  - summary[1]
- Medicolegal[1]
- mental health treatment plan[1]
- message
  - delivery status[1][2]
  - type[1][2]
- Message Centre[1]
  - inbox[1][2]
  - Inbox, Actions[1]
  - Inbox, Delete[1]
  - Recalls[1][2][3][4][5][6][7][8]
  - Tasks[1][2]
- mini navigation tabs[1]
- mini toolbar[1]
- MM[1][2]
- Modified Monash[1][2]
- My Health Record[1]
  - access[1]
  - create Shared Health Summary[1]
  - My Health Record Overview[1]
  - preferences[1]
  - View[1]
- MyMedicare[1]
N
- nav tabs[1]
- NTScript[1]
O
- Obstetrics
  - Ending Pregnancies[1]
  - Obstetrics in the Actions Section[1]
  - Obstetrics in the Timeline[1]
  - Obstetrics Overview[1]
  - Record a New Pregnancy[1]
  - Record a Past Pregnancy[1]
  - Recording Visits[1]
- one supply[1]
- Online Claim
  - Overview[1]
  - Print Transmitted Claims[1]
  - Retransmit[1]
  - Unsuccessful Claims[1]
- Online Claiming[1][2][3]
- online patient verification OPV[1][2]
- opt in[1]
- opt-in
  - SMS[1]
- opt out[1]
- OPV[1][2]
- Outbox[1]
  - Actions[1]
P
- Pathology Report[1]
- pathology results[1][2]
- patient
  - arrive[1]
  - consent[1]
  - Database[1][2][3][4][5]
  - Demographics, patient[1]
  - Details[1][2]
  - Management[1]
  - Management, Overview[1]
  - preferences[1]
  - queue[1]
  - Record[1]
  - Reports[1][2][3][4][5]
  - SMS consent[1]
  - Status[1][2][3][4][5]
- Patient Claim
  - Overview[1]
  - Print Transmitted Claims[1]
- Patient Claims
  - Retransmit[1]
  - Unsuccessful Claims[1]
- Patient Education[1]
- Patient Management
  - Duplicate Records[1][2]
  - Edit Records[1][2]
  - Extract Record[1]
  - Overview[1]
  - Status[1][2][3][4]
- Patient Queue[1][2][3][4][5][6][7][8][9]
- Patient Record
  - Advanced Search[1]
    - Existing[1]
  - Clinical Users[1]
  - Duplicates[1][2]
  - Extract[1]
  - Non-Clinical User[1]
  - Overview[1]
  - Search
    - Existing[1]
  - Status[1]
- Patient Records
  - Creating[1]
- Patient Reports[1]
- patient search[1]
- Patient Timeline[1][2][3]
  - filters[1]
- PDS[1]
- period of inactivity[1]
- Phone Consult[1]
- PIP
  - preferences[1]
- PIP QI[1]
  - Data[1]
  - Generating[1]
  - Submitting[1]
- Practice Improvement Program Quality Improvement[1][2][3][4]
- preferences
  - consent
    - correspondence[1]
    - ePrescribing[1]
    - My Health Record[1]
    - PIP[1]
    - SMS[1]
  - correspondence[1]
  - ePrescribing[1]
  - My Health Record[1]
  - PIP[1]
  - SMS[1]
- prescribe
  - again[1]
- prescribed elsewhere medication[1]
- prescribing
  - electronic[1][2]
- prescription delivery service[1]
- Prescriptions[1][2][3][4][5][6]
  - Favourites[1][2]
- Primary User Interface Buttons[1]
- Print Documents[1]
- Printing Appointments[1]
- Printing Documents[1]
- Private Billing
  - Add Fee[1]
- PRODA[1]
- provider details[1]
- Provider Digital Access PRODA[1]
Q
- QScript[1]
- quick access bar[1]
R
- RACGP
  - status guidelines[1][2]
- Radiology Report[1]
- radiology results[1][2]
- Real Time Prescription Monitoring RTPM[1]
- reauthenticate[1][2]
- Recall Management Settings
  - Recall Management Settings
    - SMS[1][2][3][4][5][6][7][8]
  - SMS[1]
- Recall notifications[1]
- Recalls
  - About Recalls[1]
  - Adding Comments to Recalls[1]
  - Completing[1]
  - Create and Edit Recall Reasons[1]
  - Create SMS Templates[1]
  - Default SMS Templates[1]
  - Delete SMS Templates[1]
  - Enable SMS for Your Centre[1]
  - Exporting Recall Details[1][2]
  - Generate a Recall[1][2][3][4]
  - Manage SMS Templates for Centres[1]
  - Message Centre[1][2][3]
  - Notification[1]
  - Notifications[1][2]
  - Printing Recalls from the Message Centre[1][2]
  - Recall Management Overview[1]
  - Recall Management Settings[1][2][3][4][5][6][7]
  - Repeat a Recall[1]
- Recalls in the Patient's Timeline[1][2]
- Receipt
  - Adjust
    - Amount[1]
    - Payment Type[1]
  - Reverse[1]
  - Work area
    - Change[1]
- Receipts
  - Bulk[1]
  - Medicare[1]
  - Overview[1]
- reception[1]
- recipes[1][2]
  - create[1]
  - Edit[1]
- Recipes, Drug[1][2][3][4]
- Recipes Settings
  - Delete[1]
- Record
  - Immunisations[1]
- Record a Visit[1][2]
- Record Immunisations[1][2]
- recur[1]
- recurrence[1]
- recurring
  - appointments[1]
    - cancel[1]
    - delete[1]
    - edit[1]
  - appointments, custom[1]
- Referral[1]
- Referrals[1]
  - Incoming[1]
  - Outgoing[1][2]
  - Setup[1]
- refunds[1][2][3]
- regulation 24[1]
- regulation 49[1]
- report
  - controls[1]
- Reports
  - Financial[1]
    - Billing
      - Bulk Bill[1]
      - Fee Adjustments[1]
      - GST Summary Invoices[1]
      - Outstanding Balances[1]
      - Outstanding Invoices[1]
      - Practice Fees By Item Code[1]
      - Practitioner Fee By Item Number[1]
      - Receipts By Item Code[1]
      - Receipts By Item Number[1]
      - Transaction Payment[1]
      - Transactions[1]
      - Unallocated Credit[1]
    - Day Sheet
      - Daily Figures[1]
      - Daily Visits Summary[1]
      - My Health Record Quarterly Upload[1]
      - Receipts Issued[1]
      - Visit Recorded[1]
      - Visits Report[1]
    - General
      - Appointment[1]
      - Appointment Types[1]
      - Patient Account Diary Entries[1]
      - PIP QI[1]
      - Provider Appointments[1]
      - RACGP Active Patient Details[1]
    - Prescription
      - Immunisation Listing[1]
      - Prescription[1]
      - Prescription Search By Number[1]
      - Prescription Search By Patient[1]
  - generating[1]
  - nKPI[1][2][3][4][5]
  - Patient Reports[1]
  - Searching[1]
- resubmit
  - immunisations to AIR[1]
- RTPM
  - SafeScript[1]
S
- S8[1][2]
- SafeScript[1]
- SafeScript NSW[1]
- Scan Documents[1][2]
- schedule 8[1]
- schedule 8 S8[1]
- Scheduled
  - Immunisations[1]
  - Vaccines[1]
- Schedules
  - Immunisations[1][2]
    - Create[1][2]
    - Edit[1][2]
    - Manage Rules[1][2]
- ScriptCheckSA[1]
- ScriptCheck WA (SCWA)[1]
- ScriptExchange[1][2][3]
- script exchange[1]
- search
  - patient records[1]
- Searches
  - Patient Reports[1][2]
  - User[1]
- search for a patient[1]
- Secure Message Delivery[1]
- secure message document
  - controls[1]
- secure messaging[1][2]
- send
  - SMS[1][2]
    - ad-hoc[1]
    - appointment updates[1]
- Send to HCP[1]
- sensitive information[1]
- Services Australia[1][2]
- Settings
  - Centre[1]
- Shared Health Summary
  - create[1]
  - upload to My Health Record[1]
- Shedule 8[1]
- Signature Management
  - Letters and the Letter Writer[1][2]
  - Signing Documents[1]
- Signing Documents[1]
- smart functions[1]
- SMS
  - ad-hoc[1]
  - ad-hoc, send[1]
  - appointment updates[1]
  - configure patient[1]
  - enable[1]
  - message[1]
  - patient consent[1]
  - preferences[1]
  - send[1]
  - status[1][2][3][4][5][6]
  - track[1]
  - tracking[1][2][3]
- SMS Appointment Reminders[1][2][3][4][5][6][7][8][9][10][11][12][13][14][15]
  - Automated[1][2][3][4]
- SMS inspector[1]
- SMS Recall Reminders[1][2][3][4][5][6][7][8]
- SMS Rescheduled Appointment Reminders
  - Manual[1]
- SNAP[1]
- Social History[1]
- Sonic[1][2]
- special circumstances[1]
- Specialist Letter[1]
- Specialists
  - Referrals[1]
    - Incoming[1]
    - Outgoing[1][2]
    - Setup[1]
- staff details[1]
- Status
  - ePrescription[1]
  - inbox[1]
  - Patients[1][2][3][4][5]
  - SMS[1][2]
- stopped medications[1]
- support[1]
- System Alerts[1]
T
- Task Management
  - Message Centre[1][2]
- TasScript[1]
- Template Management
  - Create a Blank Template[1][2][3]
  - custom[1]
  - Delete a Template[1]
  - Download a Template[1]
  - Edit a Template[1]
  - Favourites[1]
- Templates
  - Create a Blank Template[1][2][3]
  - Custom Template Management[1]
  - Delete a Template[1]
  - Download a Template[1]
  - Edit a Template[1]
  - Favourites[1]
  - Supplied Templates[1]
- TGA
  - report[1]
- timeline
  - care plans[1]
- track
  - SMS[1][2][3][4][5]
- Transaction History
  - Account Holder[1][2]
  - All Claims for a Patient[1]
  - Invoice
    - Drafts
      - Delete[1]
  - Overview[1]
  - Refunds[1]
  - Write off[1]
- Troubleshoot
  - ePrescribing[1]
- Two-Factor Authentication[1]
- Tyro
  - Payment, Automatic[1]
- Tyro Integration
  - Credit Card Surcharge[1]
  - EasyClaim[1]
  - Medicare[1]
  - Overview[1]
  - Practitioner Details[1]
  - Terminal Configuration[1]
  - Terminal Pairing[1]
  - Troubleshooting[1]
U
- Unbatched
  - Draft Invoice
    - Delete[1]
- user details[1]
- user logged out[1]
- User Management
  - Add User[1][2]
  - Edit User[1]
  - Helix Permissions[1]
  - Overview[1][2]
  - Searching[1]
- User Settings
  - Appointment Book Schedules[1]
  - User Management[1]
V
- Vaccines
  - Manage[1]
- Video Consult[1]
- Videos
  - Video Training[1]
- Visit Types[1]
W
- work areas[1]
- Workers Compensation[1]
  - Following-Up Claims[1]
  - Invoiced Claims[1]
  - Overview[1]