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Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
Tyro Integration
Helix integrates with Tyro and its EFTPOS terminals.
Terminal Configuration
Configure the required terminal for the billing process or refunds.

Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
- Services Australia
  Helix interacts with Services Australia web services.
- Investigations and documents
  Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
- Tyro Integration
  Helix integrates with Tyro and its EFTPOS terminals.
  - Record a Credit Card Surcharge
    Tyro EFTPOS devices require that your practice charges patients a credit card surcharge; you cannot pair a Tyro terminal with Helix unless you have recorded a credit card surcharge fee for your practice.
  - Terminal Configuration
    Configure the required terminal for the billing process or refunds.
  - Pair the Practice Terminal with a Practitioner
    For a practitioner to use EasyClaim, the terminal must be paired with the practitioner details.
  - Troubleshooting Tyro Terminal
    If you encounter a problem with the Tyro terminal, your connection or with Services Australia, use these references to find help.
- HealthLink SmartForms
  Helix integrates with HealthLink SmartForms to enable practices to send electronic referrals and other types of forms securely.
- Helix FHIR API
  Use the Helix FHIR API to send requests in FHIR (Fast Healthcare Interoperability Resources) formats to create, update, and delete (in some circumstances) various resources such as patient, practitioner, appointment and other clinical data.

Terminal Configuration

Configure the required terminal for the billing process or refunds.

Before you begin

Ensure you have recorded a credit card surcharge value into Helix. For more information about recording, see Record a Credit Card Surcharge.

Procedure

To configure the terminal:

Select user > Settings.
In the Settings window, select Centre > Centre Settings.
In the Centre Settings, locate and edit your centre.
In the Centre Management window, select Integrated Payments & Claiming tab.
Under the Integrated Payments & Claiming tab, toggle the Enable integrated payments for Helix option to On.
To add a new terminal, click Add Terminal.
The Add new Terminal panel is displayed.
1. In the Terminal Provider field, select the appropriate terminal provider from the list.
2. In the Terminal Name field, enter the preferred terminal name, and then click Next.
In the Add New Terminal panel, select the appropriate Tyro Payments Terminal type, and then click Next.
To enable EasyClaim for Medicare refunds, toggle the Enable EasyClaim option to On.
Note:
- To use EasyClaim as the default claim, set Patient Claim.
- To return to the previous screen, click Previous.
On the terminal, follow the instructions as displayed in Helix.
In Helix, click Next.
In the Merchant ID (MID) and Terminal ID (TID) fields, enter the IDs displayed on the terminal screen, respectively.
Click Authorise.

Results

If the pairing is successful, the configuration is saved automatically.

What to do next

Pair the terminal with a practitioner's account. For more information, see Pair the Practice Terminal with a Practitioner.