Action Expired or Rejected HealthLink SmartForms

Action rejected or expired HealthLink SmartForms in Helix.

Before you begin

The delivery status of each HealthLink SmartForm is displayed on the Message Centre > Inbox > Detail column. For more information, see HealthLink SmartForms Status.
Referral Response - Expired

About this task

Action expired SmartForms from the Inbox tab.

Procedure

To action SmartForms:

Select Message Centre > Inbox.
To view the response to a referral, from the list of items, select the required form.
In the Preview window, the referral response is displayed with the status in the header.
Tip:
The status of the SmartForm is also displayed in the Patient Timeline:
- To access the Patient Timeline from the Inbox Preview header, select a patient name.
- To add a comment, in the Add new comment field, enter your comment and click Add. To display or hide the previous comments, click Comment.
- If required, select the required actions such as Follow up, Recall and so on. For more information about Inbox actions, see Inbox Actions.
To create a new SmartForm for Rejected or Expired forms, in the header, select Create new SmartForm.
You are redirected to the HealthLink SmartForms portal. In the portal, update the required details.

Results

After you have created a new SmartForm, it is displayed in the Patient Timeline as a document without a consult.
New SmartForm in Patient Timeline

A new SmartForm item is also recorded in the Message Centre > Outbox.