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Administration
Customise and manage Helix for your health service.
Preferences
Enable ePrescribing, RTPM and set your display preferences.
Display Preferences
The recalls notification badge shows a count of the number of urgent, incomplete recalls for you as a health practitioner across all centres or for the current logged in centre. Recalls are also displayed for individual patients.

Administration
Customise and manage Helix for your health service.
- User Management
  Everyone who needs to access Helix should be added as a user and assigned to a role. Permissions to access various parts of Helix are assigned to roles. The permissions assigned determine what each user can access in Helix.
- Centre Settings
  Information about each centre is managed in Centre Settings. Where you can add, edit, or clone the centres, and view the inactive centres.
- Immunisation Schedule Management
  Create a new immunisation schedule, edit the schedule and activate it.
- Template Management
  All templates used in the Letter Writer are managed from the Template Management system.
- Preferences
  Enable ePrescribing, RTPM and set your display preferences.
  - Display Preferences
    The recalls notification badge shows a count of the number of urgent, incomplete recalls for you as a health practitioner across all centres or for the current logged in centre. Recalls are also displayed for individual patients.
- Abbreviations
  Abbreviations are essentially frequently used text inserted into a patient's consult using keystrokes.
- Certificates
  PKI certificates are required by many businesses for maintaining access to digital health tools including electronic prescribing and My Health Record.
- Active Directory User Management
  The Active Directory User Management page allows you to create new users in Helix, or assign access to existing users.
- Audits
  Use the Audit log to check user access, reauthentication, and any changes made to your patient's personal records.

Display Preferences

The recalls notification badge shows a count of the number of urgent, incomplete recalls for you as a health practitioner across all centres or for the current logged in centre. Recalls are also displayed for individual patients.

Before you begin

Permissions:

Update User Preferences

About this task

The recalls notification badge is displayed:

On the Message Centre > Recalls tab:
For each patient who has a recall, next to the Patient Timeline when the Patient Search and other panes are collapsed.

If you are a health practitioner, set the urgent, incomplete recall count you prefer to see. The count does not include:

Actioned recalls that have had a successful contact attempt
Completed recalls that have a completed date, removed date, or for which the patient has died

Procedure

To set your preference:

Select user > Settings.
On the Preferences tab, in the Display Preferences section, for Recalls notification badge, set either Only me or Current centre.

Results

If you set Only me, you will see a count of the number of actioned and unactioned, urgent and incomplete recalls for you as an practitioner across multiple centres.

If you set Current centre, you will see a count of the number of urgent, incomplete, and unactioned recalls for the current centre. Non-HCPs will see this view.