Home
Administration
Customise and manage Helix for your health service.
User Management
Everyone who needs to access Helix should be added as a user and assigned to a role. Permissions to access various parts of Helix are assigned to roles. The permissions assigned determine what each user can access in Helix.

Administration
Customise and manage Helix for your health service.
- User Management
  Everyone who needs to access Helix should be added as a user and assigned to a role. Permissions to access various parts of Helix are assigned to roles. The permissions assigned determine what each user can access in Helix.
  - Roles
    Create custom roles for your organisation.
  - Permissions
    Assign permissions to a role.
  - Users
    First, add a user to Helix. A user's user groups, permissions and licence level define the features and functions to which a user or members of a group have access.
  - Helix Permissions
    Helix has a predefined set of permissions that you can apply to individual users or all members in a group.
- Centre Settings
  Information about each centre is managed in Centre Settings. Where you can add, edit, or clone the centres, and view the inactive centres.
- Immunisation Schedule Management
  Create a new immunisation schedule, edit the schedule and activate it.
- Template Management
  All templates used in the Letter Writer are managed from the Template Management system.
- Preferences
  Enable ePrescribing, RTPM and set your display preferences.
- Abbreviations
  Abbreviations are essentially frequently used text inserted into a patient's consult using keystrokes.
- Certificates
  PKI certificates are required by many businesses for maintaining access to digital health tools including electronic prescribing and My Health Record.
- Active Directory User Management
  The Active Directory User Management page allows you to create new users in Helix, or assign access to existing users.
- Audits
  Use the Audit log to check user access, reauthentication, and any changes made to your patient's personal records.

User Management

Everyone who needs to access Helix should be added as a user and assigned to a role. Permissions to access various parts of Helix are assigned to roles. The permissions assigned determine what each user can access in Helix.

Only users with the following permissions can access and update roles and permissions. Typically this is a System Administrator:

Update Roles and Permissions

To access roles and permissions:

Select user > Settings.
Select Security > Roles & Permissions.

Roles are sorted alphabetically.

Healthcare Professional

Users can also be healthcare providers or professionals (HCP). An HCP is anyone who provides health care for a patient (such as, a doctor, health worker, nurse, and so on) who might or might not be a billing entity. Specifically, a service provider is defined by Medicare.

Providers can practice at multiple locations or centres.

Identify Health Care Providers (HCP) in their user record. For more information, see Add a User.