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Communications
Write letters, medical certificates, referrals, and email or send them securely.
Address Books
Edit Addresses
Edit Address Books to update contact details.

Communications
Write letters, medical certificates, referrals, and email or send them securely.
- Communicate with Patients
  Users can communicate with patients electronically using SMS and email.
- Address Books
  - Access the Address Books
    The Address Books are displayed throughout Helix whenever you need to add a recipient.
  - Add New Addresses
    Add new contacts to the address book directly or when billing or sending letters.
  - Edit Addresses
    Edit Address Books to update contact details.
  - View Contacts
    View contacts details in the Address Book.
  - Approve or Deactivate an address
    Curate your Address Book by approving or deactivating addresses.
- Message Centre
  Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
- Referrals
  A health care professional writes a referral to request that another HCP or healthcare organisation provide an expert opinion, diagnosis, or treatment for a patient's medical condition.
- Create and Send Secure Documents
  Send referral letters, medical certificates, health assessments or other medical documents securely to other clinicians using Secure Message Delivery (SMD).
- Printer Settings
  Configure up to four printers for general printing, imaging requests, pathology requests, and prescriptions.

Edit Addresses

Edit Address Books to update contact details.

Before you begin

Permissions:

Update Address Book in Settings

About this task

Editing addresses is done the same way in the Clinical and Practice Management Address Books.

Procedure

Select user > Settings.
In the Settings window, select Address Book or Billing > Address Book.
From the list, select the contact you want to update.
Under Actions, click Edit, or click the selected contact.
In the Edit address book entry window, update the required details.
Click Save.