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Communications
Write letters, medical certificates, referrals, and email or send them securely.
Printer Settings
Configure up to four printers for general printing, imaging requests, pathology requests, and prescriptions.

Communications
Write letters, medical certificates, referrals, and email or send them securely.
- Communicate with Patients
  Users can communicate with patients electronically using SMS and email.
- Address Books
- Message Centre
  Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
- Referrals
  A health care professional writes a referral to request that another HCP or healthcare organisation provide an expert opinion, diagnosis, or treatment for a patient's medical condition.
- Create and Send Secure Documents
  Send referral letters, medical certificates, health assessments or other medical documents securely to other clinicians using Secure Message Delivery (SMD).
- Printer Settings
  Configure up to four printers for general printing, imaging requests, pathology requests, and prescriptions.
  - Helix Agent
    Helix Agent is an application required for using devices, such as scanners and printers with Helix.

Printer Settings

Configure up to four printers for general printing, imaging requests, pathology requests, and prescriptions.

Before you begin

Before you can print from Helix, you must install the Helix Agent.

About this task

Procedure

To configure a printer:

Select user > Settings.
Select Users > Devices.
In the Printer Settings window, for each print service you want to use, select a printer from the Device list.
- Optionally also indicate which print tray this service will print to.
- If you choose to print to the default device:
  - The print service will be sent to the default Windows printer configured on your computer.
  - The print job will be sent to the default tray configured for the default Windows printer. This is configured using Windows printer settings, not from within Helix.
Set Print to PDF.

Tip: This option must be set for previews and other output.
Click Save.