Add Comments to Recalls
Add a comment to a recall.
About this task
Contact history by practice staff, and status changes for the recall are automatically listed in the recall comments. A count of comment entries is shown on the Comments button.
You can also add a comment manually.
Procedure
To add a comment about a recall:
-
In the recall, click
Comments.
- In the Comment field, enter your comment.
-
For urgent recalls, if you have contacted the patient directly:
- To record a successful contact attempt, click
Success. In the Successful attempt field, enter a comment indicating that the patient was contacted.
Click Record Success.
Successful contacts are added to the list of
Contacted recalls in the 
Message Centre > Recalls tab. For more information, see Message Centre. - To record an unsuccessful contact attempt, click
Failed.
In the Unsuccessful attempt field, enter a
comment indicating that the patient could not be contacted. Click Record Failure.
- To record a successful contact attempt, click