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Clinical Management
Use Helix to record your patients' medical details and consultations.
Recalls
A Recall is a type of flag recorded against a patient's record that informs practitioners and practice staff of when the patient is due to return to the practice.
Recalls in the Patient Timeline
A clinician can view recalls in the patient's Timeline.
Complete a recall
Complete a recall if the clinical interaction is complete.

Clinical Management
Use Helix to record your patients' medical details and consultations.
- Health Summary
  Information entered by a practitioner during a consult is added to a patient's Health Summary.
- Consultations
  Record details of a clinical consultation in the Consult panel of the patient's record.
- Patient Timeline
  A summary of the patient's clinical history is displayed in the Patient Timeline.
- Medications
  Helix uses the MDref medications database provided by AusDI.
- Immunisations
  Before you administer an immunisation to a patient, check the immunisations that have already been administered on the AIR and the immunisations due.
- Allergies
  A patient's drug allergies can be added to their record.
- Chronic Disease Management
  Use the Chronic Disease Management (CDM) feature to specify care plans, cycle of care for asthma or diabetes, and GP Mental Health Treatment Plans.
- History & Examinations
  Record details of a patient's clinical history in the History section. Record details of today's examination of a patient in the Examination section.
- Measurements and Assessments
  Record metabolic, pathology and ECG measurements and other assessments in the patient's record as required.
- Recalls
  A Recall is a type of flag recorded against a patient's record that informs practitioners and practice staff of when the patient is due to return to the practice.
  - Generate a Recall from the Patient's Record
    Create a recall during a consult from the patient's record.
  - Generate a Recall by Searching for Patients
    Create a recall after searching for and locating the patient's record.
  - Recalls in the Patient Timeline
    A clinician can view recalls in the patient's Timeline.
    - Review Recalls in the Patient's Timeline
      Review recalls in the patient's timeline.
    - Repeat Recalls
      Repeat a recall message for a patient whose clinical interaction is ongoing.
    - Complete a recall
      Complete a recall if the clinical interaction is complete.
    - Add Comments to Recalls
      Add a comment to a recall.
    - Defer recalls
  - Recalls in the Message Centre
    Manage recall notifications from the Message Centre.
  - Recall Management
    Customise and manage Recalls.
- Nursing Requests
  During a consult, add a request for a nurse to complete a nursing action.
- Obstetrics
  Record obstetrics information on the Obstetrics panel.
- Investigations
  Investigations can be requested by a practitioner from within a patient's clinical record.
- Tasks
  The tasks module allows users to send messages (tasks) to other users throughout the medical centre.
- My Health Record
  Securely upload a patient's health data to their My Health Record.

Complete a recall

Complete a recall if the clinical interaction is complete.

About this task

When a patient presents for an appointment for which a recall was created, you can complete the recall if the clinical interaction is complete.

Procedure

To complete a recall:

Open the recall.
Click Complete. The recall is removed from the patient's Timeline and is added to the list of Contacted recalls in the Message Centre > Recalls tab. For more information, see Message Centre