Home
Clinical Management
Use Helix to record your patients' medical details and consultations.
Recalls
A Recall is a type of flag recorded against a patient's record that informs practitioners and practice staff of when the patient is due to return to the practice.
Recalls in the Patient Timeline
A clinician can view recalls in the patient's Timeline.
Review Recalls in the Patient's Timeline
Review recalls in the patient's timeline.

Clinical Management
Use Helix to record your patients' medical details and consultations.
- Health Summary
  Information entered by a practitioner during a consult is added to a patient's Health Summary.
- Consultations
  Record details of a clinical consultation in the Consult panel of the patient's record.
- Patient Timeline
  A summary of the patient's clinical history is displayed in the Patient Timeline.
- Medications
  Helix uses the MDref medications database provided by AusDI.
- Immunisations
  Before you administer an immunisation to a patient, check the immunisations that have already been administered on the AIR and the immunisations due.
- Allergies
  A patient's drug allergies can be added to their record.
- Chronic Disease Management
  Use the Chronic Disease Management (CDM) feature to specify care plans, cycle of care for asthma or diabetes, and GP Mental Health Treatment Plans.
- History & Examinations
  Record details of a patient's clinical history in the History section. Record details of today's examination of a patient in the Examination section.
- Measurements and Assessments
  Record metabolic, pathology and ECG measurements and other assessments in the patient's record as required.
- Recalls
  A Recall is a type of flag recorded against a patient's record that informs practitioners and practice staff of when the patient is due to return to the practice.
  - Generate a Recall from the Patient's Record
    Create a recall during a consult from the patient's record.
  - Generate a Recall by Searching for Patients
    Create a recall after searching for and locating the patient's record.
  - Recalls in the Patient Timeline
    A clinician can view recalls in the patient's Timeline.
    - Review Recalls in the Patient's Timeline
      Review recalls in the patient's timeline.
    - Repeat Recalls
      Repeat a recall message for a patient whose clinical interaction is ongoing.
    - Complete a recall
      Complete a recall if the clinical interaction is complete.
    - Add Comments to Recalls
      Add a comment to a recall.
    - Defer recalls
  - Recalls in the Message Centre
    Manage recall notifications from the Message Centre.
  - Recall Management
    Customise and manage Recalls.
- Nursing Requests
  During a consult, add a request for a nurse to complete a nursing action.
- Obstetrics
  Record obstetrics information on the Obstetrics panel.
- Investigations
  Investigations can be requested by a practitioner from within a patient's clinical record.
- Tasks
  The tasks module allows users to send messages (tasks) to other users throughout the medical centre.
- My Health Record
  Securely upload a patient's health data to their My Health Record.

Review Recalls in the Patient's Timeline

Review recalls in the patient's timeline.

Procedure

To review the recall:

In the Patient Timeline, select the recall.
In the Recall panel, if you are a practitioner, you can add medical notes or a letter to the recall.
You can complete the recall. For more information, see Complete a recall.