Write Off Third Party Payments
If a patient did not pay their bill, a write off can be performed.
About this task
Procedure
To write off an invoice:
-
Select
from the menu.The Transaction History panel is initially displayed blank. -
In the Search by account
holder field, to search the transactions, enter an
account holder.
Tip: Alternatively, in the Search by ref # field, enter a reference number. -
From the Status list, select All or
Unpaid or Unpaid and unfinalised.
The unpaid amount due is displayed in red in the Due column.
-
Hover your mouse over an item you want to write off, click Edit menu, and then select Write Off from the
list.
-
In the transaction item, select a Category, and provide a
Reason for the write off.
- Click Save.