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Communications
Write letters, medical certificates, referrals, and email or send them securely.
Message Centre
Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
SMD Outbox
The SMD Outbox lists outgoing letters, documents and messages that were sent securely from a patient's record.
SMD Outbox Actions
View messages in the SMD Outbox.

Communications
Write letters, medical certificates, referrals, and email or send them securely.
- Communicate with Patients
  Users can communicate with patients electronically using SMS and email.
- Address Books
- Message Centre
  Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
  - Recalls in the Message Centre
    Manage recall notifications from the Message Centre.
  - Tasks
    Tasks created by practitioners during a consult, or from the Message Centre are sent as messages to the assigned person.
  - Inbox
    Use the Message Centre Inbox to view patients' investigation results and health summaries that were delivered electronically to your health centre.
  - SMD Outbox
    The SMD Outbox lists outgoing letters, documents and messages that were sent securely from a patient's record.
    - SMD Outbox Actions
      View messages in the SMD Outbox.
  - Document Management System (DMS)
    Use the DMS to add documents to Helix and match documents to a patient.
  - Comms Log
    View communications, such as SMS appointment reminders and rescheduled appointments, sent to patients from your centre, and the statuses of those communications.
- Referrals
  A health care professional writes a referral to request that another HCP or healthcare organisation provide an expert opinion, diagnosis, or treatment for a patient's medical condition.
- Create and Send Secure Documents
  Send referral letters, medical certificates, health assessments or other medical documents securely to other clinicians using Secure Message Delivery (SMD).
- Printer Settings
  Configure up to four printers for general printing, imaging requests, pathology requests, and prescriptions.

SMD Outbox Actions

View messages in the SMD Outbox.

Permissions:

View SMD Outbox List
View SMD Outbox Item

You can take the following actions in the SMD Outbox.

Table 1. Actions you can perform in the SMD Outbox
Function	Action
Search	Search for the documents relating to a specific patient.
	Display the documents sent by you or all healthcare practitioners.
Previous	Click to display the previous inbox item.
Next	Click to display the next inbox item.
Full screen	Click to view an enlarged version of the document.
Close full screen	Click to exit from the full screen mode.
Previous page	Click to display the previous page of the document.
Next page	Click to display the next page of the document.
First page	Go to the first page of a multi-page document.
Last page	Go to the last page of a multi-page document.
Fit width	Click to display the document to fit the screen width.
Fit page	Click to fit the whole document page to the screen size.
Zoom	Select the zoom percentage to display the document.
Print	Print the selected document.
Sent	Document has been successfully sent to the recipient.