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Communications
Write letters, medical certificates, referrals, and email or send them securely.
Message Centre
Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
Document Management System (DMS)
Use the DMS to add documents to Helix and match documents to a patient.
Import a Document
Upload a document to Helix, classify it and assign it to a patient and HCP.
Documents Flags
Add flags to documents to help with administration.

Communications
Write letters, medical certificates, referrals, and email or send them securely.
- Communicate with Patients
  Users can communicate with patients electronically using SMS and email.
- Address Books
- Message Centre
  Use the Message Centre to manage recalls, tasks, investigation results and health summaries, and to send messages and review the communications log.
  - Recalls in the Message Centre
    Manage recall notifications from the Message Centre.
  - Tasks
    Tasks created by practitioners during a consult, or from the Message Centre are sent as messages to the assigned person.
  - Inbox
    Use the Message Centre Inbox to view patients' investigation results and health summaries that were delivered electronically to your health centre.
  - Outbox
    The Outbox lists outgoing letters, documents, and messages that were sent securely via HealthLink from a patient's record.
  - Document Management System (DMS)
    Use the DMS to add documents to Helix and match documents to a patient.
    - Import a Document
      Upload a document to Helix, classify it and assign it to a patient and HCP.
      - Documents Flags
        Add flags to documents to help with administration.
    - Scan Documents
      You can add scanned documents to a patient's record and timeline.
    - Print a Document
      Print documents that have been imported or scanned.
  - Comms Log
    View communications, such as SMS appointment reminders and rescheduled appointments, sent to patients from your centre, and the statuses of those communications.
- Referrals
  A health care professional writes a referral to request that another HCP or healthcare organisation provide an expert opinion, diagnosis, or treatment for a patient's medical condition.
- Create and Send Secure Documents
  Send referral letters, medical certificates, health assessments or other medical documents securely to other clinicians using Secure Message Delivery (SMD).
- Printer Settings
  Configure up to four printers for general printing, imaging requests, pathology requests, and prescriptions.

Documents Flags

Add flags to documents to help with administration.

Table 1. Optional document flags
Flag	Description
Bad scan	Flag as a bad scan.
Patient not found	Indicate that the associated patient could not be found in the system. Documents flagged in this way can be left in the system until you have created a record for the patient.
Other	Add a custom flag.
Delete	Delete the selected document.