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Clinical Management
Use Helix to record your patients' medical details and consultations.
Immunisations
Before you administer an immunisation to a patient, check the immunisations that have already been administered on the AIR and the immunisations due.
Australian Immunisation Register
Immunisations recorded in Helix are automatically uploaded to the Australian Immunisation Register (AIR).
Transmission to AIR
After a patient's immunisation record has been transmitted to AIR, you can view the results of each immunisation record and its associated messages.

Clinical Management
Use Helix to record your patients' medical details and consultations.
- Health Summary
  Information entered by a practitioner during a consult is added to a patient's Health Summary.
- Consultations
  Record details of a clinical consultation in the Consult panel of the patient's record.
- Patient Timeline
  A summary of the patient's clinical history is displayed in the Patient Timeline.
- Medications
  Helix uses the MDref medications database provided by AusDI.
- Immunisations
  Before you administer an immunisation to a patient, check the immunisations that have already been administered on the AIR and the immunisations due.
  - Record a Scheduled Immunisation
    Record an immunisation that was scheduled for a patient in their patient record.
  - Record an Ad-hoc Immunisation
    After an unscheduled vaccine has been administered, it must be recorded in Helix.
  - Select an Alternative Vaccine
    Select one of a list of alternative vaccines that are available for an immunisation.
  - Immunisation Schedules
    Specify immunisation schedules in Helix
  - Australian Immunisation Register
    Immunisations recorded in Helix are automatically uploaded to the Australian Immunisation Register (AIR).
    - Transmission to AIR
      After a patient's immunisation record has been transmitted to AIR, you can view the results of each immunisation record and its associated messages.
    - Immunisations with Errors
      Check for immunisations that contained an error and so were not uploaded to the AIR.
    - AIR Patient Treatment Factors
      Set the applicable AIR patient treatment factors such as special risk group and indigenous status for a patient.
    - Edit Practice Immunisation Records
      If the AIR instructs you to, edit the record of an immunisation administered to a patient at your practice that was not successfully transmitted.
    - Delete Practice Immunisation Records
      You can delete immunisations recorded in error that were administered by your practice and uploaded to the AIR, but you must complete these additional steps.
    - Edit an AIR Immunisation
      If instructed to by the AIR, you can edit an immunisation record in the integrated AIR portal.
    - Download AIR History Statement
      You can download a patient's complete immunisation history from the AIR.
    - Add Planned Catch up date
      If a child or other patient is behind in their vaccinations, you can request a catch up schedule from the AIR.
    - Add Exemption
      You can add permanent or temporary medical contraindications and record the natural immunities for a patient.
- Allergies
  A patient's drug allergies can be added to their record.
- Chronic Disease Management
  Use the Chronic Disease Management (CDM) feature to specify care plans, cycle of care for asthma or diabetes, and GP Mental Health Treatment Plans.
- History & Examinations
  Record details of a patient's clinical history in the History section. Record details of today's examination of a patient in the Examination section.
- Measurements and Assessments
  Record metabolic, pathology and ECG measurements and other assessments in the patient's record as required.
- Recalls
  A Recall is a type of flag recorded against a patient's record that informs practitioners and practice staff of when the patient is due to return to the practice.
- Nursing Requests
  During a consult, add a request for a nurse to complete a nursing action.
- Obstetrics
  Record obstetrics information on the Obstetrics panel.
- Investigations
  Investigations can be requested by a practitioner from within a patient's clinical record.
- Tasks
  The tasks module allows users to send messages (tasks) to other users throughout the medical centre.
- My Health Record
  Securely upload a patient's health data to their My Health Record.

Transmission to AIR

After a patient's immunisation record has been transmitted to AIR, you can view the results of each immunisation record and its associated messages.

Once the record is submitted to AIR, the result can be:

Successful record - the encounter was transmitted successfully.
Unsuccessful record - the encounter was not submitted successfully. Review the error and resubmit the encounter to AIR.
Individual Not Found - the patient's details are not in the AIR database, for example, if the patient is a newborn baby. Either update the encounter and resubmit it, or acknowledge that the patient's details are correct and resubmit it to the AIR. For new patients, AIR will create a new patient record for the patient in their database after it has been reviewed by Services Australia.
Error - if an error occurs, you can choose to Make changes or Accept status and submit. If you select Accept status and submit, the encounter is submitted to AIR for manual assessment. Helix does not receive a response or report on the outcome of assessments.

To update encounters that have not been submitted:

Encounters that received an error can be edited and submitted to the AIR. Only the original provider can edit the encounter details. For more information, see Edit an AIR Immunisation.
If an error is related to patient demographics, anyone who has access to the patient's demographics can make changes.
After an encounter has been corrected, resubmit to the AIR. For more information, see Immunisations with Errors.
If the encounter is incorrect, to remove the errors:
1. Select Claiming, Banking and Payments > Immunisations tab.
2. From the Immunisations list, select the encounter and click Remove error.
3. In the Remove Immunisation Error panel, click Remove error.
  Tip: The errors have been removed from the immunisation. However, the immunisation will not be resubmitted to the AIR.
4. After removing the errors, resubmit the immunisation from the Health Summary > Immunisations > Practice immunisations list.