Delete Recall Reasons

You can delete any custom recall reasons that have been added to Helix. Default recall reasons cannot be deleted.

About this task

If you delete a recall reason, the recalls you created with it will still be available for action by a clinician or practice manager. However, you will not be able to create any new recalls based on a deleted recall reason, or repeat a recall that was based on a deleted recall reason.

Procedure

  1. Access Recall Management settings.
  2. Select the Recall Reasons tab.
  3. Locate the recall reason you want to delete, and click Delete icon Delete
  4. Click Delete.