Delete Recall Reasons
You can delete any custom recall reasons that have been added to Helix. Default recall reasons cannot be deleted.
About this task
If you delete a recall reason, the recalls you created with it will still be available for action by a clinician or practice manager. However, you will not be able to create any new recalls based on a deleted recall reason, or repeat a recall that was based on a deleted recall reason.
Procedure
- Access Recall Management settings.
- Select the Recall Reasons tab.
- Locate the recall reason you want to delete, and click Delete
- Click Delete.