Enable sending SMS Messages From the Patient Record
Enable sending SMS messages to patients from their clinical or patient record.
Before you begin
Permissions:
- Set up and send patient SMS
Procedure
- Select .
- Select .
- Select the Ad Hoc SMS tab.
- From the Centre list, select the centre for which you want to enable SMS.
-
If required, create an ad hoc message template.
- Click Template.
- In the Template name field, enter a meaningful name for the template.
- In the text field, type your message. To personalise the
SMS, click + Add field and insert
fields that will be substituted for patient or other
information from Helix
.Tip: Limit the template to fewer than 160 characters to ensure that the SMS message is sent as a single SMS to reduce costs. An estimate of the number of characters is displayed below the message. The actual character count may vary, depending on the data inserted for any fields.
- Click Save.
- Toggle Enable SMS for ad hoc messages on.
Results
What to do next
To send an SMS message from the patient record or clinical record, in the patient information header, click Send SMS. For more information, see Send SMS from a patient's record.
SMS messages appear to the patient to come from the centre's specified Sender name. For more information, see SMS Sender Name.