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Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
Services Australia
Helix interacts with Services Australia web services.
Access to Medicare Web Services for Doctors
Providers can submit Medicare claims to Services Australia directly or the claims can be submitted on their behalf.

Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
- Services Australia
  Helix interacts with Services Australia web services.
  - Security and Authentication
    To use the Services Australia web services, your organisation must be registered with Services Australia using the Provider Digital Access (PRODA) system. PRODA is used to verify and manage providers' details and access a range of government online services.
  - Access to Medicare Web Services for Doctors
    Providers can submit Medicare claims to Services Australia directly or the claims can be submitted on their behalf.
  - Access to Medicare Web Services For Nurses
    Ancilliary providers can submit Medicare claims to Services Australia directly.
  - Online Patient Verification
    Online Patient Verification (OPV) is the process where a single patient's Medicare card number is sent to Services Australia and is validated against the details that Medicare holds.
  - IHI
    All patients have been allocated an Individual Healthcare Identifier (IHI) by Services Australia. The IHI is used for integration with My Health Record and ePrescribing. The IHI may also be used by the AIR to identify patients if there is insufficient other information.
- Investigations and documents
  Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
- Tyro Integration
  Helix integrates with Tyro and its EFTPOS terminals.

Access to Medicare Web Services for Doctors

Providers can submit Medicare claims to Services Australia directly or the claims can be submitted on their behalf.

Before you begin

To submit a claim, providers must have a Provider Number recorded. Users with the Update User Groups and Permissions permission can record an HCP's Provider Number.

Procedure

To add an HCP's Provider Number:

Log into Helix.
Select user > Settings.
Select Users > User Settings. The list of user accounts is displayed.
Locate the account you want edit and click Edit.
In the Account Details window, in the Provider Number field, record the user's 8-character Provider Number.

Tip: A provider number with less than eight characters isinvalid. Prefix shorter provider numbers with zeroes to make them eight characters long, for example, 012345AB.
Click Save.