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Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
Investigations and documents
Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
Secure Message Delivery
Helix provides secure document transfer for letters such as referrals that you want to send to specialists.
Users Without a HealthLink Account
You must have a HealthLink account to use secure message delivery in Helix.

Integrations
Helix integrates with National and State services, external reporting solutions and utilities that expand its reporting and other capabilities.
- Services Australia
  Helix interacts with Services Australia web services.
- Investigations and documents
  Helix receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
  - Configure Investigation and Secure Messaging Providers
    Integrate pathology and radiology labs and secure messaging providers with Helix.
  - Secure Message Delivery
    Helix provides secure document transfer for letters such as referrals that you want to send to specialists.
    - Users Without a HealthLink Account
      You must have a HealthLink account to use secure message delivery in Helix.
  - ACL Labs
    Helix can receive pathology or radiology results electronically for ACL Labs.
  - Sonic Labs
    Receive Pathology or Radiology results electronically for Sonic Labs.
- Tyro Integration
  Helix integrates with Tyro and its EFTPOS terminals.

Users Without a HealthLink Account

You must have a HealthLink account to use secure message delivery in Helix.

Procedure

To apply for and set up a HealthLink account:

Apply for a HealthLink account. For the form, see Helix Secure Messaging Application (PDF).

Note: HealthLink will contact MedicalDirector Support with the details we need to complete most of the setup for you. There is no action required on your part at this time. We will email you when we're ready to activate HealthLink in Helix for you. Keep this email, as we will need you to reply to it after HealthLink has been set up.
Once set up is complete at our end, we will contact you with your HealthLink Messaging Address Electronic Data Interchange (EDI). Make a note of your EDI.
Select user > Settings > Centre > Centre Settings in the panel.
The Centre Management panel is displayed.
Locate the centre you want to edit. Hover your mouse over the centre name, and then click Edit.
Select the Messaging Providers tab.
In the HealthLink field, enter your EDI that you made a note of in step 2.
Click Save and exit.

What to do next

After you enter your EDI into Helix, reply to the email from Telstra Health: there will be action pending from the MedicalDirector Support team.